To help make your trip a success, Catalina Express offers the follow guidelines.
For your Safety
Each passenger is allowed 2 pieces of luggage, no larger than 37x23x23 and weighing no more than 50 pounds each, to be stowed in the luggage compartment. In addition, each passenger may bring one carry-on that fits under airline style seating. Flammables or dangerous items are not allowed. Please make sure you have an ID tag on each item and do not leave luggage unattended in the terminal at any time. Unattended luggage is subject to search and seizure.
A reservation agent at Catalina Express can answer your questions and if you have a special luggage request may forward you on to customer service for a solution. For Groups of 20 or more passengers and for camp groups contact a Group Service Representative at extension 4. Large freight or extra ordinary freight, is directed to Catalina Freight Line (310) 510-0248 or Catalina Flying Boat at (310) 510-1441.
The Following Articles May Be Carried On Board At Passenger’s Own Risk And Liability For Loss, Damage Or Theft. Space Available Only
Bicycles, Jogger Strollers, Surfboards,
Two Wheeled Dollies & Four Wheeled Collapsible Wagons
Standard two wheeled Dollies are acceptable to assist transporting luggage. Two bags can be placed on the two wheel dolly, each bag may be no larger than 23’’ x 23’’ x 37’’ and weighing no more than 50 lbs. Total weight on the dolly cannot exceed 100 lbs. Collapsible wagons are permitted on board. The collapsible wagons must be empty, collapsed and stored in the designated storage area during the duration of the trip. Four wheel dollies, four wheel carts and fixed four wheel wagons are not allowed on the vessel.
Tandem Bicycles, Kayaks, Four Wheeled Dollies & Trashcans
Electrical & Musical Equipment
Musical instruments and band related equipment can be carried at passenger’s own risk and must meet baggage allowances and must be stored in baggage compartment or crew designated areas.
Articles And Materials Prohibited In Baggage
Baggage waivers releasing Catalina Express from any liability are required for all non-luggage items and animals. Non-luggage items include, but are not limited to: Fishing poles (enclosed in carrying case), golf clubs and golf bags, beach chairs, tool boxes, ice chests, carts, 2-wheeled carts, strollers, surfboards, bikes, sleeping bags and tents. Baggage waivers may be obtained at the ticket window or from a dock person.
Limits of Liability
Catalina Express assumes no liability for damage or loss of any kind to ticket holder’s baggage or personal property resulting from inherent defects in the quality or nature of the personal baggage, insufficiency of identification, or any act or omission on the part of the ticket holder.
Evidence of Fare Paid
Tickets are evidence of fare paid and must be surrendered forboarding, cancellation, or inspection by a Catalina Express representative.
Ticket Change Charge
Tickets which are changed after they are issued will be charged a change fee of $5.00 per ticket, one way. There is no charge for making changes to a reservation prior to the ticket being issued.
Lost, Stolen or Destroyed Tickets
Your tickets have value. Please safeguard your tickets as you would cash. Catalina Express is not liable for lost, stolen, misplaced or destroyed tickets.
Tickets are required for travel
You cannot travel on lost tickets. To be able to travel, you must repurchase your tickets.
Refund for lost tickets
Ticket are valid:
Tickets are Void if:
Passengers may cancel their reservation without obligation, provided they contact Catalina Express at least 24 hours prior to departure and obtain a cancellation number. Passengers who do not show up on the day of travel will be charged the full amount of the round-trip fare.
Alcoholic Beverages – “Zero Tolerance”
ABC Regulations provide that no persons may drink alcoholic beverages aboard vessels unless the on-board snack bar licensee has served them.
U.S. coast Guard enforces a “zero-tolerance” policy regarding illegal drugs on all passenger vessels.
Terms & Conditions
Prices, schedules and terms subject to change without notice in conformance with California Public Utilities Commission Regulations. Round trip fares include $5.00 island wharfage fare per person round trip. Fares are subject to fuel and/or security surcharge. Holiday and holiday weekend schedules may vary, call for information. Catalina Express accepts no responsibility for lost or stolen tickets or any cancellations due to adverse weather conditions or circumstances beyond our control.