Join Us At Catalina Express!
Catalina Express provides a unique, upbeat and friendly work environment. Offering seasonal and year-round employment on land and at sea, our passenger counts normally peak between April and September. We begin recruiting seasonal staff in February of each year to start training for the busy spring and summer months. With Labor Day officially ending summer, we gradually begin reducing our staff to compensate for the change in business demands during the fall and winter months. If an employee is not retained during our off-peak season, but maintained a positive employment record with Catalina Express he/she may be invited to come back the following season.
**We are currently on a hiring freeze but still taking resumes and applications for the following positions**
RESERVATION SALES DEPARTMENT
We are now accepting applications for seasonal Reservations Sales Agents.
As an agent in our inbound Contact Center, you will promote our passenger services and Catalina Island. The primary responsibilities of the position are sales and customer service. Please note that all calls are inbound and we operate in what is considered a “soft-sell” sales environment.
Qualified candidates possess a minimum of 6 months Call Center, sales or customer service experience, basic computer knowledge, typing skills of 35 words per minute, and excellent customer service skills. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required.
TICKET AGENT
We are now accepting applications for seasonal Mainland Ticket Agents.
As a Ticket Agent at one or more of our busy ticket sales counters, you will check-in passengers for scheduled departures, book walk-in reservations and provide general customer assistance.
Qualified candidates will possess 6 months of cash handling and customer service experience, basic computer knowledge and data entry skills of 30 words per minute. Ability to work at a very fast pace is of the utmost importance. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required.
Scheduled shifts begin as early as 5:00am and end as late as 9:00pm, seven days a week. If hired, you may work an average of 20-40 hours per week through mid September. Job locations include our San Pedro Port and Long Beach Port.
DECKHAND
As a visible member of our crew, you will load/unload baggage, clean and secure decks and cabin areas, and provide general customer assistance.
Requirements:
Minimum 18 years of age, 6 months customer service experience, ability to lift and move 70lbs and not prone to seasickness. Ability to work all port; San Pedro, Long Beach and Dana Point. Must pass required U.S. Coast Guard drug screen and a background check. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required. Boating experience is a plus!
If hired, you may work an average of 15-40 hours per week, seven days a week A company uniform will be required. This position provides paid training, overtime on company holidays, free employee travel and family discounted travel rates.
CABIN ATTENDANT
Originating from our mainland ports, provide en route beverages and snack services and ensure passenger safety and comfort. The main focus of this position is on-board hospitality and customer care.
Requirements:
Minimum 21 years of age, 6 months bartending or food service experience and not prone to seasickness. Ability to work all ports; San Pedro, Long Beach and Dana Point. Must pass required U.S. Coast Guard drug screen and a background check. Must be able to work a combination of early mornings, afternoons, evenings and weekends. Holidays will be required.
If hired, you may work an average of 20-40 hours per week, seven days a week A company uniform will be required. This position provides paid training, overtime on company holidays, free employee travel and family discounted travel rates.
LINE COOK
Providing quality of service and products to our passengers in one or more of our busy land based grills. Scheduled shifts begin as early as 5:00am and may end as late as 9:00pm. Normal shifts range from 5 – 8 hours per day. If hired, you may work 20 – 40 hours per week, seven days a week through September. Holiday and weekends are required.
DELI COUNTERPERSON
Deli counterperson provides custom service, takes orders and completes transactions at the deli counter. Scheduled shifts begin as early as 5:00am and may end as late as 9:00pm. Normal shifts range from 6 – 8 hours per day. If hired, you may work 20 – 40 hours per week, seven days a week through September. Holiday and weekends are required.
To apply, please email your completed application and resume to hrmail@catalinaexpress.com. You may also mail in your application and resume to Human Resources at 385 E. Swinford St., Second Floor, San Pedro, CA 90731. Please, no drop-offs at this time.
